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000552_owner-lightwav…mail.webcom.com_Tue Oct 10 12:24:53 1995.msg
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1995-11-07
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(1.37.109.15/16.2) id AA048673092; Tue, 10 Oct 1995 12:24:53 -0700
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Date: Tue, 10 Oct 1995 12:14:41 -0700 (PDT)
From: Manuel Coats <mcoats@qnet.com>
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To: lightwave@mail.webcom.com
Subject: Re: Dps Tech guy, were are you? (fwd)
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Date: Tue, 10 Oct 1995 12:11:42 -0700 (PDT)
On Tue, 10 Oct 1995, Glyn Williams wrote:
> In-Reply-To: <Pine.SV4.3.91.951004235305.17957E-100000@cello>
> You said you get the message "CTL3D.DLL Not installed properly". This
> message appears if a copy of the DLL is in the same subdirectory as your
> PAR NT software. Delete it and the message goes away.
>
> We have much more serious problems - the NT par software will not import
> animations - and we have been forced to use the DOS software (fx spit)
> Glyn Williams Particle Systems Ltd.
Yes, this problem was resolved quickly thanks to the help of people such as
Dan McCoy here on the list. Currently I have the same problem
you have. I must use the Dos PAR as my NT software will not work (I keep
getting a read sector failed error. I placed 3 calls to DPS tech
support on three seperate days. Each day I call them back, they say they
keep increasing
the priority level of my calls. Considering that I have bought two PARs
and one perception, I am getting lousy service. They have yet to call me
back and it has been a week since I placed my original call. They have
good products, but their support currently sucks.
Manuel Coats
--
Manuel Coats <mcoats@qnet.com> sent this message.
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